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Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 18, 2026

Contents
  • 1. Overview
  • 2. Information We Collect
  • 3. How We Use Information
  • 4. Information Sharing
  • 5. Cookies & Tracking
  • 6. Data Security
  • 7. Data Retention
  • 8. Your Rights
  • 9. International Transfers
  • 10. Children's Privacy
  • 11. Policy Changes
  • 12. Contact Us
Our Commitment

FX-Bot Pro is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

1. Overview

This Privacy Policy applies to all information collected through our website (https://fx-bot.pro), and any related services, sales, marketing, or events. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

Data TypePurposeRequired
Email AddressOrder confirmation, support, deliveryYes
NameOrder identificationOptional
MT5 Account IDsLicense activationYes (at checkout)
Support MessagesCustomer supportWhen contacting us

2.2 Automatically Collected Information

Data TypePurpose
IP AddressSecurity, fraud prevention, analytics
Browser/Device InfoWebsite optimization, troubleshooting
Geographic LocationCountry-level for compliance, analytics
Pages VisitedWebsite improvement, analytics
Referral SourceMarketing effectiveness

2.3 Payment Information

We accept cryptocurrency payments only. We do NOT collect or store:

  • Credit card numbers
  • Bank account information
  • Personal cryptocurrency wallet addresses (other than transaction hashes for verification)

3. How We Use Your Information

We use collected information to:

  • Process Orders: Fulfill purchases, verify payments, deliver products
  • Customer Support: Respond to inquiries, resolve issues
  • License Management: Activate and manage software licenses
  • Security: Prevent fraud, detect abuse, protect our services
  • Improvement: Analyze usage patterns, improve website and products
  • Communication: Send order updates, support responses (no marketing without consent)
  • Legal Compliance: Comply with applicable laws and regulations

4. Information Sharing

We do NOT sell, trade, or rent your personal information. We may share data with:

  • Service Providers: Hosting, email delivery, analytics (under strict confidentiality)
  • Legal Requirements: When required by law, court order, or government request
  • Protection: To protect our rights, safety, or property
  • Business Transfers: In case of merger, acquisition, or sale of assets

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website performance
  • Provide security features

For detailed information, see our Cookie Policy.

5.1 Cookie Types

TypePurposeDuration
EssentialSite functionality, securitySession
FunctionalPreferences, settings1 year
AnalyticsUsage statistics (if consented)2 years

6. Data Security

We implement appropriate security measures including:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing for user accounts
  • Regular security audits and updates
  • Limited employee access to personal data
  • Firewall and intrusion detection systems

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Typical retention periods:

Data TypeRetention Period
Order Records7 years (tax/legal compliance)
Support Tickets3 years after resolution
User AccountsUntil deletion requested
Analytics Data2 years

8. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us through our support form.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, please use our support form:

Contact Support


This Privacy Policy is effective as of the "Last Updated" date above.

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